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Privacy Policy

1. Introduction

Beyond Training (“we”, “our”, “us”) is committed to protecting the privacy of our clients, learners, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, and digital platforms.

We operate within the Australian vocational education and training (VET) sector and follow the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant state‑based requirements. As an education consultancy and broker, we take confidentiality, compliance, and responsible data handling seriously.

By using our website or engaging with our services, you consent to the practices described in this policy.

 

2. What Information We Collect

2.1 Personal Information

This may include:

  • Name, email address, phone number, and postal address

  • Organisation name, job title, and professional contact details

  • Enquiry details submitted through forms or email

  • Information provided during consultations, onboarding, or partnership discussions

 

2.2 Sensitive Information

We generally do not collect sensitive information. If it becomes necessary (e.g., for compliance assessments), we will only collect it with your explicit consent and handle it in accordance with the APPs.

 

2.3 Website and Usage Data

When you visit our website, we may automatically collect:

  • IP address and browser type

  • Pages viewed and time spent on the site

  • Cookies and analytics data

  • Device information

This helps us improve user experience and website performance.

 

3. How We Collect Information

We collect information through:

  • Website forms and contact submissions

  • Email, phone, or in‑person communication

  • Newsletter sign‑ups

  • Partnership or service agreements

  • Analytics tools such as Google Analytics

We only collect information directly from you unless you authorise a third party to share it with us.

 

4. Why We Collect and Use Your Information

We use your information to:

  • Respond to enquiries and provide consultancy services

  • Facilitate partnerships between RTOs, employers, and training providers

  • Support learners, including those under 18, in accessing appropriate training pathways

  • Deliver resources, updates, and sector insights

  • Improve our website, services, and user experience

  • Meet legal, regulatory, and compliance obligations

  • Maintain internal records and business operations

We do not sell personal information to third parties.

 

5. Disclosure of Information

We may disclose your information to:

  • Registered Training Organisations (RTOs) or partners when relevant to your enquiry or engagement

  • Service providers who support our operations (e.g., IT, CRM, marketing platforms)

  • Legal or regulatory bodies when required by law

  • Professional advisers (e.g., auditors, legal counsel)

All third‑party partners are required to handle your information securely and in accordance with privacy laws.

 

6. International Data Transfers

Our systems or service providers may store data overseas (e.g., cloud hosting). Where this occurs, we take reasonable steps to ensure your information is protected and handled in line with Australian privacy standards.

 

7. Data Security

We implement technical, administrative, and physical safeguards to protect your information from:

  • Unauthorised access

  • Misuse or interference

  • Loss or theft

  • Modification or disclosure

While we take all reasonable precautions, no method of digital transmission is completely secure.

 

8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Meet legal and regulatory requirements

  • Support business operations

When information is no longer required, we securely destroy or de‑identify it.

 

9. Marketing Communications

We may send newsletters, updates, or sector insights if you opt in.
You can unsubscribe at any time using the link provided or by contacting us directly.

 

10. Students Under 18

Beyond Training works with learners under the age of 18 as part of our education and training pathways. We take additional care when handling the personal information of minors.

When collecting information about a person under 18, we:

  • Seek consent from a parent, guardian, or authorised representative where appropriate

  • Collect only the information necessary to support training advice, enrolment pathways, or service delivery

  • Ensure that any disclosures to RTOs or partners are made in the learner’s best interests and in line with privacy obligations

  • Apply heightened security and confidentiality measures

We do not knowingly collect information from minors without appropriate consent or a legitimate educational purpose.

 

11. Access and Correction

You may request:

  • Access to the personal information we hold about you

  • Corrections to inaccurate or outdated information

We will respond within a reasonable timeframe in accordance with the APPs.

 

12. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve functionality

  • Analyse traffic

  • Personalise content

You can adjust your browser settings to refuse cookies, though some features may not function correctly.

 

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date.

 

14. Contact Us

For questions, concerns, or privacy requests, contact:

Beyond Training
Email: hello@beyondtraining.org
Phone: 0429 458 859
Website: www.beyondtraining.org

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Last updated: 16 January 2026

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